Morphe - US logo
Morphe - US logo

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Placing an Order

How do I place an order?

To place an order, simply browse our online store and add the desired items to your cart. Once you're ready to checkout, click on the cart icon and follow the prompts to enter your shipping and payment information. After completing the checkout proce

Do you have a quantity restriction?

To better serve all Morphe customers, the number of items purchased by a single customer is limited to no more than five (5) units of the same product, per day. Morphe reserves the right to change the purchase limit at any time, without advance notic

What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, Venmo, ShopPay, ApplePay, Google Pay and Afterpay. Rest assured, your payment information is secure, and we do not store any credit card det

What is Afterpay?

Afterpay is a service that gives you the ability to make purchases on our site and pay for your order in four interest-free payments, due every two weeks. Afterpay is an option for most purchases over $35, just look for the Afterpay logo when checkin

Do you accept pre-paid gift cards?

Yes. Because we have a secure cart checkout, your billing address must be verified. This means that you need to register your Visa, Mastercard or American Express gift card online with the issuing bank including providing them your mailing address to

Can I use my Morphe e-gift card at ULTA or other locations that sell Morphe products?

Morphe gift cards are exclusively valid for online purchases made on www.morphe.com. When shopping on our website, you can apply your gift card during the checkout process by entering the unique gift card code (without spaces). It's important to note

How do I pay with a Morphe e-gift card?

When finalizing a purchase, you can redeem the value of a gift card by entering its unique code in the appropriate field marked "discount code or gift card" at checkout. Gift card codes are not case sensitive. The balance on a gift card can be spent

Why isn’t my 20% welcome discount code working?

We’re excited to have you here! If your 20% welcome discount code isn’t applying at checkout, there are a few key things to check before completing your order. ✅ Quick Checklist. Please confirm the following before using your welcome offer:. 💡 Tip:

Is there a pro discount for makeup artists?

Currently, we do not offer a pro discount for makeup artists. However, the best way to stay updated on any future changes is to sign up for our US Morphe Insiders Loyalty Program or our email newsletter (just scroll to the bottom of our homepage). By

Where is U.S. Sales Tax collected?

We collect state sales tax on orders shipped to the following states: Alabama, Arizona, California, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Jer

What is a hazmat product?

Hazmat (hazardous materials) refers to items that pose potential risks during transportation. These include specific products such as aerosols and alcohol-based items, including:. Due to U.S. Department of Transportation regulations, orders containin

Can I modify, change address or cancel my order after it's been placed?

We understand that mistakes happen and plans can change! If you need to update your shipping address or cancel your order, please contact our Customer Service team within 30 minutes of placing your order during our regular business hours (Monday–Frid

Do you offer gift wrapping or personalized messages with orders?

Unfortunately, we do not offer gift wrapping or personalized messages with orders at this time.

I accidentally shipped my order to the wrong address. What can I do?

We understand that mistakes happen, and we're here to help! Once an order has been shipped, unfortunately, we are unable to change the delivery address. However, here are a few steps you can take:. 1. Track Your Order:. Use the tracking number provid

Troubleshooting Errors at Checkout

If you encounter an issue while placing your order on Morphe's website, it may be due to certain limitations in our system designed to enhance your shopping experience. Below are the most common causes and tips to help you resolve these issues. 1. Ma