Can I modify, change address or cancel my order after it's been placed?Updated 6 months ago

Yes, you can request modifications, change the shipping address, or cancel your order, but please contact our customer service team within 30 minutes of placing your order. 

We prioritize quick order processing to ensure prompt delivery, so it’s important to reach out to us as soon as possible if you need to make changes. While we’ll do our best to accommodate your request within this 30-minute window, please note that once the order has shipped, modifications or cancellations may no longer be possible.

Keep in mind that our customer service team may be unavailable on Saturdays and Sundays. Any requests made during the weekend will be addressed in the order they are received during our regular business hours, but we cannot guarantee immediate assistance.

For help, please email our customer service team at [email protected] as soon as you can. 

Thank you for your understanding!