Checking the status of your order is quick and easy! Simply log into your account on our website. Once you’re logged in, head to the "Order History" section, where you can view the status of your recent orders. Additionally, you’ll receive email upda
We strive to process and ship orders as quickly as possible. Typically, orders are processed within 48 hours (excluding weekends and holidays). Once your order has been shipped, you will receive an email confirmation with tracking details.
Sometimes, tracking numbers may initially appear as invalid or not found in the carrier's system. This is typically due to the tracking information not yet being updated in the system. Please allow up to 24 hours for the tracking details to begin sho
Here are the common order statuses and their meanings:. Processing: Your order has been received and is being prepared for shipment. Shipped: Your order has been shipped, and you will receive tracking information via email. Delivered: Your order has
If you haven't received a shipping confirmation email within the expected timeframe, please first check your spam or junk folder. Sometimes our emails can end up there. If you still can't locate the email, feel free to contact our customer service te
If you have just received your tracking number, it may take some time for the carrier's system to update. We recommend waiting up to 24 hours and then checking again. If the issue persists after this time, please contact our customer support team for
If your order includes a hazmat item (such as aerosols or alcohol-based products) and Expedited Shipping was selected, the delay is likely due to the following:. Hazmat Shipping Policy Details: