Why didn't I receive points for my purchase?Updated 5 days ago

Points are earned on eligible purchases made through Morphe.com using the same email address associated with your Morphe Insiders account.

If you recently placed an order and don't see your points, consider the following:

• Orders must be processed before points are awarded.
• Points are only earned on eligible purchases made through Morphe.com.
• Purchases made through third-party retailers or marketplaces are not eligible to earn Morphe Insiders points.
• The email address used for checkout must match the email associated with your Morphe Insiders account.

Examples of purchases that do not earn Morphe Insiders points include:

• TikTok Shop
• Amazon
• Ulta
• Sephora
• Other authorized retailers

If you believe points are missing from an eligible Morphe.com purchase, please contact Customer Support and provide your order number and the email address associated with your Morphe Insiders account.