What to Do If You Have an Issue with a Gifted Morphe ProductUpdated 6 hours ago

We want every Morphe gift to feel just as amazing as it looks. If your gifted product isn’t working as expected, don’t worry, our team is here to make it right!

Here’s how to get started:

1. Gather a few details (if possible):
   • Photos of the product and the issue
   • Photos of Lot code and UPC (found on the packaging)
   • Proof of purchase (if available)
   • Recipient’s name and shipping address
2. Reach out to Morphe Customer Support:
   • Share the details you’ve gathered so our team can review your case quickly.
3. What happens next:
   • Our team will assess the information and determine the best way to resolve things for you.

💡 Pro Tip: Don’t stress if you don’t have all the information! Send us whatever you can, we’ll use it to get the ball rolling and help you as quickly as possible.